How to Pay Your AT&T Bill
AT&T offers multiple ways to pay your wireless, internet, TV, or home phone bill. (Source)
- Online at att.com/pay. Sign in or pay as a guest with your AT&T phone/account number and billing ZIP Code. Supports debit/credit cards, Apple Pay, PayWithMyBank, and more.
- myAT&T app. Available on iOS and Android. Supports credit/debit cards, Apple Pay, bank account, BitPay, and check scanning.
- Phone. Call 800-331-0500 or dial 611 from your AT&T wireless phone. Automated system available 24/7 at no charge. Agent hours are Monday-Friday 7am-9pm CT and Saturday-Sunday 8am-9pm CT. (Source)
- In person. At any AT&T store, or at authorized payment locations and CheckFreePay Agent payment centers.
- Mail. Send check payable to AT&T to: AT&T, P.O. Box 6416, Carol Stream, IL 60197-6416. Allow up to 10 days. (Source)
- AutoPay. Enroll in AutoPay and paperless billing for a monthly discount on qualified rate plans.
AT&T on Deferit
Deferit members paid over 132,000 AT&T bills in the past 12 months.
Payment Methods and Options
| Method | Details | Source |
|---|---|---|
| Online (att.com/pay) | Debit/credit cards, Apple Pay, PayWithMyBank (no sign-in required). Add checking/savings, BitPay, Mastercard Click to Pay when signed in. | att.com/how-to/pay-your-bill |
| myAT&T app | Credit/debit cards, Apple Pay, bank account, BitPay, check scan | att.com/how-to/pay-your-bill |
| Phone (800-331-0500 or 611) | Automated system 24/7 free. Agent-assisted payments incur a convenience fee. | att.com/how-to/pay-your-bill |
| In person (AT&T stores) | Also available at authorized payment locations and CheckFreePay centers | att.com/how-to/pay-your-bill |
| AT&T, P.O. Box 6416, Carol Stream, IL 60197-6416 | att.com/how-to/pay-your-bill | |
| AutoPay | Bank account, debit card, or credit card. Monthly discount for qualified plans with paperless billing. | att.com/how-to/pay-your-bill |
IVR shortcuts: Dial 611 from any AT&T wireless phone for wireless billing. For Spanish-speaking customers, dial *PAGAR (*72427). (Source)
Late Fees and Payment Policies
| Product Line | Fee | Notes | Source |
|---|---|---|---|
| Wireless | Not published | Late fee applies if account balance not paid in full by due date. Service may be suspended. | att.com/support/article/wireless/KM1031492 |
| Internet (Fiber / U-verse) | Up to $9.99 | Late fee applies if account balance not paid in full by due date. Service may be suspended. | cabletv.com/att/hidden-costs |
| All services | Reconnection fee | Applies if service is suspended for non-payment | att.com/support/article/my-account/KM1025834 |
| All services | Convenience fee | Charged when calling or chatting to make or schedule a payment arrangement | att.com/support/article/my-account/KM1025834 |
| Business | Varies by state | Late payment charge applies if bill is not paid in full by the payment due date | att.com (KM1185209) |
Payment arrangement option: If you cannot pay by your due date, AT&T allows you to schedule a payment arrangement online to avoid service interruption. Payments arranged after the due date are final and cannot be changed or canceled. (Source)
AT&T Customer Service
| Department | Phone | Hours | Source |
|---|---|---|---|
| Wireless | 800-331-0500 or 611 (wireless) | Mon-Fri 7am-9pm CT, Sat-Sun 8am-9pm CT (agent). Automated 24/7. | att.com/how-to/pay-your-bill |
| Wireless Prepaid | 800-901-9878 | Not listed | whistleout.com |
| Internet / Home Phone | 800-288-2020 | Mon-Fri 8am-7pm, Sat 8am-5pm local time. Tech support 24/7. | whistleout.com |
Can’t Pay Your AT&T Bill?
If you are struggling to pay your AT&T bill on time, AT&T offers payment arrangements. You can schedule a payment for a later date through your online account to avoid service suspension. Note that late fees apply if you pay after the original due date, and a reconnection fee applies if service is suspended. (Source)
Deferit members can use Deferit to pay their AT&T bill today and split the cost into 4 installments over 8 weeks. Deferit pays AT&T in full on your behalf so your service stays connected.
Pay your AT&T bill with Deferit
Frequently Asked Questions
How can I pay my AT&T bill online?
Go to att.com/pay, sign in if asked, choose the account, review the payment amount, and follow the prompts. You can also pay without signing in using your AT&T phone number or account number plus billing ZIP Code via AT&T fastpay. (Source)
What payment methods does AT&T accept?
AT&T accepts the following payment methods online without signing in: debit or credit cards (Mastercard, Visa, American Express, Discover, JCB, and Diners Club), Apple Pay, and PayWithMyBank (online banking—not all banks participate). (Source)
Can I pay my AT&T bill in person?
Yes. Visit any AT&T store to pay in person. You can also use authorized payment locations or CheckFreePay Agent payment centers. (Source)
How do I pay my AT&T bill by phone?
Call 800.331.0500 or dial 611 from your AT&T wireless phone. The automated system is available 24 hours a day at no charge. Agents are available Monday-Friday 7am-9pm CT and Saturday-Sunday 8am-9pm CT. A convenience fee applies when paying with an agent. (Source)
Does AT&T offer an AutoPay discount?
Yes. Enroll in AutoPay and paperless billing to receive a monthly discount for qualified rate plans. AutoPay accepts bank accounts, debit cards, and credit cards. (Source)
What happens if I miss my AT&T payment due date?
Late fees apply if you pay your AT&T bill after the due date. (Source)
What options do I have if I cannot pay my AT&T bill on time?
You can set up a payment arrangement to avoid service interruption. You can also sign up for TXT-2-Pay to receive a payment reminder six days before your due date to help avoid missing future payments. (Source)
How do I set up AutoPay for my AT&T account?
Go to AutoPay and sign in if asked. Select the account you want to sign up, toggle AutoPay On, and follow the prompts. You can use a bank account, debit card, or credit card. (Source)
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